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5 Paths to Deliver a Frictionless Customer Experience

Customers today are influenced by brands that are most relevant, convenient and immediate in the delivery of everything from products to customer service. To compete, marketing and communications professionals now have the opportunity to create individualized customer experiences while removing friction from e-commerce and sales. Let’s discuss how to grow revenue, and how content must change to fit in a world where no two customers have the same preferences and expectations.

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Location: Date: Time: - Tim Hayden

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